POLICIES

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START/END TIMES: Start and end times are strictly adhered to and cannot be made up if a student is late. We want to be respectful of EVERY student’s session that they have invested in.

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MISSED SESSIONS: Missed sessions by students are forfeited. Unfortunately we do not have extra timeslots to hold make-up sessions. However, recordings will always be sent to all students for each online class. If the instructor will be unavailable for a session, the session will be rescheduled. 

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PRACTICING/PROGRESS: Ideally, students should practice at a MINIMUM of 15-20 minutes every day. The vocal muscles need repetitive, consistent exercising in order for muscle memory to occur and good technique to be established. Progress and results are up to the student!

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PAYMENT: Registration and payment/payment arrangements must be completed in full before classes begin (or by invoice due date, whichever is earlier). Fees are non-refundable but may be applied to a future session if approved. 

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CLASS RECORDINGS: Adult class recordings and webinar replays are for the benefit of the participating students and attendees ONLY. Students and attendees are prohibited from sharing the recordings with anyone other than fellow participants and only with the approval of the vocal academy owner Vera Okoro. Failure to comply with this policy may result in legal action.​

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